Migrating User Data with Zero Downtime: Lessons from the Field
Migrating User Data with Zero Downtime: Lessons from the Field

Migrating User Data with Zero Downtime: Lessons from the Field

Author
Shiv Bade
Tags
migration
zero downtime
user data
Published
July 5, 2015
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This quarter I began working on a large-scale user data migration system. The challenge? Move millions of users across partitions without impacting availability or data consistency.
Problem: - Each user’s data spans multiple services - Downtime wasn’t acceptable - Some operations required cross-service consistency
Key strategies: - Used a shadow copy + cutover approach - Built a retry-safe orchestration layer with idempotent steps - Eventual consistency was embraced, but with strong observability
Diagrams and rate-limited queues helped ensure smooth rollouts.
If you can’t pause the system, evolve it while running.